Australian Unity’s Aboriginal Home Health, The University of Queensland (UQ) and Ramsay Connect have used CareMonitor to as the platform upon which to launch the "Diabetes Using Our Strengths Service" (DUOSS) project. This project received MRFF funding from the Australian Government's Targeted Translation Research Accelerator program, delivered by MTPConnect.

DUOSS has been codesigned with Aboriginal and Torres Strait Islander people under the leadership of proud Kamilaroi woman, Professor Gail Garvey (AM) from UQ.

Leveraging our leading-edge technology, DUOSS delivers culturally appropriate and personalised care tailored to First Nations peoples living with type 2 diabetes in northern NSW. This initiative aims to enhance self-management and support long-term health outcomes.

With features such as remote patient monitoring, streamlined referrals and bookings, personalised care plans, and telehealth consultations, DUOSS ensures continuous, culturally contextual and comprehensive care. The service links Elders with the DUOSS care team and their existing primary care team to deliver collaborative diabetes care. This collaboration highlights how technology can be a powerful tool in delivering and improving healthcare services - strengthening communities as a result.

Deepak Biswal, CareMonitor Founder & CEO, remarked, "This project exemplifies how digital healthcare can transmute the delivery of services to resilient communities, ensuring they receive the tailored, compassionate care they deserve."

Designed and delivered by Mob, for Mob, Australian Unity’s Aboriginal Home Health Service addresses some of the significant gaps in holistic wellbeing outcomes faced by Aboriginal and Torres Strait Islander people. Their care workers play a crucial role in ensuring that Mob are looked after in a culturally sensitive and holistic manner. 

DUOSS places First Nations people at the centre of their healthcare experience, fostering an environment where technology and cultural understanding coalesce to improve health outcomes.

The DUOSS program serves as a strong example of how innovation can extend the reach of services, thereby enhancing healthcare outcomes in the communities that need it most.